INFORMATION ON THE PROCESSING OF PERSONAL DATA

(artt. 13 e 14 Reg. UE 2016/679 e del D.lgs 196/2003 e smi)

Dear User,

Below we provide you with some information that you need to bring to your knowledge, not only to comply with legal obligations, but also because transparency and fairness to interested parties is a fundamental part of our business.

This policy describes the methods of processing personal data of users who visit this website, accessible electronically at the following address www.clinicaodontoiatricamancini.it.

This information does not concern other sites, pages or online services accessible through hypertext links that may be published on the site but refer to resources outside this domain.

Data controller

The Data Controller (the person who decides the purposes and methods of processing your personal data) is Clinica Odontoiatrica Mancini S.r.l.

P.IVA: 09494650964

Address: Via Maestri Campionesi 20 – 20135 Milano (MI)

Phone: 02 5450351

E-mail: info@clinicaodontoiatricamancini.it

Data categories

– Data relating to the provision of an electronic communication service: traffic data, Internet navigation data, IP addresses or domain names of computers used by users connecting to the site; time of request; method used to submit the request to the server; numeric code indicating the status of the response given by the server (good end, error, etc.); other parameters related to the operating system and browser used by the user

– Personal and contact details

– Health status data

– Any other data that may be provided voluntarily by the user to the Data Controller

Data source

Personal data are collected from the data subject during navigation (see also table of cookies) or through communications sent by the same and/ or from publicly accessible sources such as social networks or websites.

Provision

For the purposes indicated, the provision of your data is a necessary requirement, in case of failure to provide it may not be possible to perform the related processing.

Treatment

Purpose

Legal basis

Conservation*

Allow full use of website features

Pre-contractual or contractual measures (performing the service or service required)

The duration is related to the individual cookie and is available in the relevant information

The duration is related to the individual cookie and is available in the relevant information

Consent via cookie banner**

The duration is related to the individual cookie and is available in the relevant information

Show third-party content related to social media (e.g. YouTube and facebook)

Consent via cookie banner**

The duration is related to the individual cookie and is available in the relevant information

Display third-party advertisements based on your interests

Consent via cookie banner**

The duration is related to the individual cookie and is available in the relevant information

Sending of informative and/or advertising material

Consent of the data subject**

Until you revoke your consent. Then the processing will be limited to mere storage for 10 years from the year in which the consent was revoked

Follow up the data subject’s requests and manage pre-contractual or contractual obligations

Pre-contractual or contractual measures (perform the requested service or service); Consent for any particular categories of data included in the request

10 years from request

Prevent and/or detect any abuse and defend the rights and interests of the Data Controller

Legitimate interest to protect their rights and interests in court or in the preparatory stages to its possible establishment

The data will be kept until the Data Controller has an interest in exercising its right or interest

Network and IT systems management and maintenance

Legitimate interest of the Data Controller;

10 years from the year of termination of the contractual relationship for accounts, passwords and user names; 13 months with regard to compliance with system administrators;

* In addition to the time required for the accrual of prescriptive terms in relation to each other’s rights and the storage time of backups

** If you do not provide your consent, your personal data will not be processed for the specific purposes. The consent can be revoked at any time, by contacting the owner at the contact data indicated above or through the cookie banner.

Comunicazione dei dati

Personal data will not be disseminated and will be communicated, for the stated purposes, exclusively to subjects who carry out activities on behalf of the Data Controller, duly appointed data controllers. On request, personal data may be disclosed to public authorities.

Data transfer outside the EU

Although the Data Controller undertakes to choose services that minimize the processing of personal data of its users, the processing of personal data for the above-mentioned purposes involving the use of cookies and other tracking tools could involve the transfer of certain data, only indirectly identifying the data subject, in countries outside the territory of the EU or the European Economic Area (EEA), in particular to the United States where the data subject may not enjoy similar rights and safeguards such as those guaranteed in the territory of the Union. The interested party, therefore, in giving consent to tracking through cookies, for statistical and advertising analysis purposes, including with profiling, consents to their data being potentially processed outside the EU/EEA.

For the other purposes described above, personal data will not be transferred to countries outside the EU or the European Economic Area. If necessary, the transfer will only take place if there are adequate guarantees in accordance with current legislation.

Rights of the data subject

The person concerned is entitled, as provided for in Articles 15 et seq. of Reg. EU 2016/679 to request from the Data Controller access to their personal data, as well as their rectification and cancellation or forgetting. The data subject also has the right to request data portability, restriction of processing or to object to it. For processing based on consent, the data subject has the right at any time to withdraw his consent, without prejudice to the lawfulness of the processing based on the consent given before the withdrawal. To exercise their rights or to request additional information, the interested party can contact the Data Controller through the contact information above.

Complaint guarantor

The data subject may also lodge a complaint with the Italian Data Protection Authority, based in Piazza Venezia 11, 00187 – Rome – protocollo@pec.gdpd.it

Use of the site by minors

The site and related services are not directed at minors; therefore, no personal information will be collected by them. If we learn of the unwitting collection of information from or about minors, the Owner of the Site will take reasonable steps to eliminate them as soon as possible, unless there is a legal obligation to keep them. The Site will review any report about the unaware collection of information from or about a minor; the user undertakes not to enter data about minors and to report the accidental collection resulting from the use of our services.

Information update

The Owner reserves the right to make changes to this privacy policy at any time, informing the Users on this page. Visitors are therefore invited to consult this page frequently, taking as reference the date of the last change indicated at the bottom.

Last update 10/26/2022

Cookie

Web cookies can be defined as small strings of text that the sites visited by the user send to their terminal (typically to the browser), where they are stored and then retransmitted to the same sites on the next visit of the same user. The site contains cookies and/ or other similar computer tools listed below. You can accept, reject or change your preferences about the installation of cookies through the appropriate banner/ icon that appears on the homepage or through the preferences of the browser used. Changing the parameters related to cookies may result in limitations in the display or functions offered by this site.

Cookie/domain

Type

Description

_ga /.clinicaodontoiatricamancini.it

Analytical –

2 years

The cookie, installed by Google Analytics, calculates the data of visitors, sessions and campaigns and also keeps track of the use of the site for the analytical report of the site. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

_gid /.clinicaodontoiatricamancini.it

Analytical –

1 day

Installed by Google Analytics, the cookie _gid stores information about how visitors use a website, also creating an analytical report of the site’s performance. Some of the data that is collected includes the number of visitors, their source and the pages they visit anonymously.

_gat_gtag_UA /.clinicaodontoiatricamancini.it

Analytical –

1 minute

Installed by Google to distinguish users

_hjFirstSeen /.clinicaodontoiatricamancini.it

Analytical –

30 minuts

Hotjar sets this cookie to identify the first session of a new user. Stores a true/false value, indicating if it is the first time Hotjar sees this user.

_hjAbsoluteSessionInProgress /.clinicaodontoiatricamancini.it

Analytical –

30 minuts

Hotjar sets this cookie to detect a user’s first pageview session. This is a True/False flag set by the cookie.

_fbp /.clinicaodontoiatricamancini.it

Advertising –

3 months

This cookie is set by Facebook to display advertisements on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

_hjIncludedInSessionSample /.clinicaodontoiatricamancini.it

Analytical –

2 minuts

Hotjar sets this cookie to know if a user is included in the data sampling defined by the site’s daily session limit.

_hjIncludedInPageviewSample /.clinicaodontoiatricamancini.it

Analytical –

2 minuts

Hotjar sets this cookie to know if a user is included in the data sampling defined by the site’s pageview limit.

YSC /youtube

Advertising – session

The YSC cookie is set by Youtube and is used to monitor the views of videos embedded in YouTube pages.

VISITOR_INFO1_LIVE /youtube

Advertising –

187 days

A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or the old player interface.

CONSENT /youtube

Analytical –

2 years

YouTube sets this cookie through embedded YouTube videos and records anonymous Statistical Data.

yt-remote-device-id /youtube

Advertiser – none

YouTube sets this cookie to store the video preferences of the user who uses an embedded YouTube video.

yt. innertube: requests /youtube

Advertiser – none

This cookie, set by YouTube, records a unique ID to store data on which YouTube videos the user has seen.

yt.innertube: nextId /youtube

Advertiser – none

This cookie, set by YouTube, records a unique ID to store data on which YouTube videos the user has seen.

cookie_notice_accepted/ www.clinicaodontoiatricamancini.it

Technical –

1 month

Allows the operation of the banner that informs of the presence of cookies on the site

DSID/.doubleclick.net

Advertising –

2 weeks

This cookie is associated with doubleclick, the Google Publishers service, and their main purposes are to record the performance of advertising campaigns activated by the user. Cookies can only be activated on some or all pages of the website.

IDE/.doubleclick.net

Marketing –

1 year

Cookie used by Google doubleclick to show Google ads on non-Google sites.

datr/.facebook.com

Advertising –

2 years

This cookie is set by Facebook to control the “Follow us on Facebook” function of the “Like” button, collect language settings and allow you to share the page.

NID/.google.com

Analytical –
6 months

Register a unique ID that identifies the device of the user returning to the site. The ID is used for targeted advertising.

__Secure-3PAPISID/.google.com

Technical –

1 month

Cookies used to collect information about the use of the site by visitors whenever they visit web pages containing Google services.

__Secure-3PSID/.google.com

Technical –

1 year

These cookies are used to provide advertisements that are more relevant to your interests.

__Secure-3PSIDCC/.google.com

Technical –

1 year

cookies necessary to use the options and services of the website

__Secure-3PAPISID/.google.com

Technical –

1 month

Cookies used to collect information about the use of the site by visitors whenever they visit web pages containing Google services.

rCaptcha/ www.academix.it

Technical –

Session

This cookie is used to distinguish between humans and robots. This is useful for the website in order to make valid reports on the use of the site.

APISID/.youtube.com

Technical –

1 year

Cookies used to collect information about the use of the site by visitors whenever they visit web pages containing Google services

HSID/.youtube.com

Marketing –

13 months

The “HSID” cookie is set by doubleclick (owned by Google) to create a profile of the interests of the website visitor and shows the relevant ads on other sites.

PREF/.youtube.com

Marketing –

13 months

Used by YouTube’s third party video management service. This cookie is used to play a YouTube video. It’s created when the video is uploaded. A unique identifier given to each computer that allows YouTube tracking by Google. See below in Google’s cookie information for more information about this cookie.

Sid/.youtube.com

Marketing –

14 months

The sid cookie contains digitally signed and encrypted records of the user’s Google account ID and the most recent login time.

SAPISID/.youtube.com

Marketing –

13 months

Cookies used to collect information about the use of the site by visitors whenever they visit web pages containing Google services.

Sidcc/.youtube.com

Marketing –

1 year

Ssid/.youtube.com

Marketing –

15 months

__Secure-YEC/.youtube.com

Marketing –

11 months

Cookies are used to collect information about how visitors use our site.

Last update 10/26/2022

Third party services

Always to ensure maximum transparency, we list below the services used, which do not base their operation on the use of cookies or other tracking tools:

Service

Description

rCaptcha

It is a security measure that allows web hosts to distinguish between human and automated access to websites.

Last update 10/26/2022